1：Warranty: 30 days upon receipt of parcel:
2：Free return & full refund within 30 days for factory defects: cracked crystals, broken silver, heavy plating peel, loose stones. We cover return shipping.
3：No free refund or return for:
Man-made damage: scratches, dents, deformation, chemical tarnish, self-modification
Personal reasons: wrong size, dislike style, color difference, buyer’s remorse
Claims over 30 days, missing parts, heavily worn items unsellable
Policy notice: Provide order ID & item photos; keep original package when returning. All shipping and damage fees at buyer’s cost for non-quality issues.
